Running Operational Excellence Reviews with Cortex
At the leadership level, the problem is rarely too little data. It's parsing signal from noise. It's parsing signal from noise: deploy frequency, MTTR vulnerability counts scattered across teams. By the time someone's stitched it together by hand, you're staring at a wall of numbers, unsure what's changed or where to focus. As agents push more code, the volume grows.
Taylor Schmidt
Director of Customer Education and Delivery

At the leadership level, the problem is rarely too little data. It's parsing signal from noise. It's parsing signal from noise: deploy frequency, MTTR vulnerability counts scattered across teams. By the time someone's stitched it together by hand, you're staring at a wall of numbers, unsure what's changed or where to focus. As agents push more code, the volume grows.
This workshop walks you through the Operational Excellence review, using DRIVE, a framework built around five pillars: Delivery, Reliability, Initiatives, Vigilance, and Efficiency. You'll work with real data in Cortex and learn how to run the review itself, end to end.
You'll leave with:
A repeatable OpEx review agenda for your leadership team
Which DRIVE signals belong in that room, and which to cut
A way to turn the review into clear & owned action items
Bring a laptop. You'll work directly in Cortex.
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